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Restorative Engagement

Meaningful, function-focused support that promotes participation in everyday life while preserving and optimizing physical, cognitive, emotional, and social function. Through purposeful activity, individualized routines, and compassionate connection, we help individuals maintain abilities, build confidence, and enhance quality of life.

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Rehabilitation Support

Function-focused support that reinforces Occupational Therapy, Physiotherapy, and Speech-Language Pathology goals through meaningful daily activities and delegated programs within the Personal Support Worker scope of practice. We support individuals to practise functional skills, maintain rehabilitation gains, and safely apply those skills in everyday life at home and in the community.

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Responsive Behaviour Support

Dementia-informed, person-centred, non-pharmacological support that recognizes responsive behaviours as meaningful communication. We focus on understanding unmet needs, reducing distress, promoting emotional regulation, and creating opportunities for positive

engagement while collaborating with families and the interdisciplinary team.

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Delirium Regulation Support

Support for individuals experiencing delirium or acute cognitive change by promoting orientation, consistent routines, meaningful engagement, mobility, hydration, nutrition, sleep regulation, and a calming environment. We observe, document, and communicate changes in function to support timely intervention by the healthcare team.

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Sleep Regulation Support

Individualized, evidence-informed support that encourages healthy sleep-wake routines through daytime engagement, environmental modifications, consistent schedules, and caregiver education. Our goal is to promote restorative sleep and daytime participation while observing and reporting changes within the PSW scope of practice.

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Community Reintegration

Supporting individuals as they transition home following hospitalization, rehabilitation, illness, injury, or changes in health. We help rebuild confidence, re-establish meaningful routines, encourage safe participation in home and community life, and reinforce functional

independence.

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Caregiver Education & Support

Practical education, encouragement, and coaching to help caregivers better understand changes in function, communication, responsive behaviours, rehabilitation goals, and everyday care strategies. Our goal is to build caregiver confidence, reduce stress, and promote

continuity of care.

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Healthcare Navigation

Helping individuals and families navigate healthcare and community services by providing information, guidance, and support with available resources, funding programs, referrals, care coordination, and transitions between care settings while working collaboratively

with the healthcare team.

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Functional Observation & Reporting

Objective observation, documentation, and reporting of changes in function, mobility, participation, cognition, behaviour, and overall well-being within the Personal Support Worker scope of practice. This information supports communication with families and interdisciplinary team members while helping guide ongoing care.

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